FAQ's
How do I book a bike from BNR?
Booking a bike with BNR is simple. Visit our website, choose your preferred bike, select your rental duration, upload the required documents, and complete the booking. You’ll receive a confirmation once your reservation is successful.
What documents are required to rent a bike from BNR?
To rent a bike with BNR, you need:
- A valid Driving License
- A Government-issued ID proof (Aadhaar Card, Passport, Voter ID, etc.)
- Any additional documents requested during the booking process.
Who can rent a bike from BNR?
Anyone who is 18 years or older and holds a valid driving license can rent a bike from BNR, subject to document verification.
What types of bikes are available at BNR?
BNR offers a wide range of well-maintained two-wheelers, including scooters, commuter bikes, sports bikes, and premium motorcycles to suit different travel needs.
Does BNR offer daily, weekly, and monthly rentals?
Yes. BNR provides flexible rental plans, including hourly, daily, weekly, and monthly options, making it easy for customers to choose a plan that fits their schedule.
Is a security deposit required?
Yes, BNR may require a refundable security deposit depending on the selected bike and rental duration. The deposit is refunded after the bike is returned and inspected.
What happens if I return the bike late?
If the bike is returned after the agreed rental period, BNR may apply additional charges. Please contact our support team in advance if you need to extend your booking.
Does BNR provide helmets with every rental?
Yes. BNR provides a helmet with every bike rental to ensure a safe riding experience. Additional helmets may be available upon request.
What should I do if the bike breaks down?
If you experience a mechanical issue during your ride, contact BNR customer support immediately. Our team will guide you through the next steps and provide assistance whenever possible.
What should I do in case of an accident?
In the event of an accident, inform BNR immediately and, if necessary, report the incident to the nearest police station. Do not repair the bike without prior approval from BNR.
Can another person ride the rented bike?
No. Only the registered customer is authorized to ride the rented bike unless prior approval has been obtained from BNR.
Who is responsible for traffic fines?
The renter is responsible for any traffic challans, toll charges, parking fines, or legal penalties incurred during the rental period.
Can I extend my rental period?
Yes. BNR allows rental extensions based on bike availability. Contact our support team before your rental period ends to request an extension.
What is BNR's cancellation policy?
Bookings can be cancelled according to BNR’s cancellation policy. Eligible refunds will be processed after applicable cancellation charges, if any.
Why should I choose BNR for bike rentals?
BNR is committed to providing clean, well-maintained bikes, transparent pricing, easy booking, flexible rental plans, and reliable customer support. Whether you need a bike for daily commuting, business travel, or a weekend trip, BNR ensures a safe, convenient, and affordable riding experience.